No concerns, we’ve acquired you! Determined by your particular circumstance, we could both procedure the transaction Generally or recommend a refund towards your address. To take care of scenarios such as this a lot quicker, Be at liberty to succeed in out to us at [e-mail secured], we’re below to suit your needs 24/7.
Inside the exchange interface, you will notice two dropdown menus. The initial dropdown is for choosing the copyright you ought to exchange (the 1 you are supplying). The next dropdown is for selecting the copyright you would like to get (the one that you are receiving in return).
Every single KYC scenario is managed independently. If a certain shopper is eligible for your technique due to the fact their transaction had been marked as suspicious, they'll Have got a Distinctive standing update on the exchange site along with a Validate button; the button will bring on our KYC company SumSub’s verification Software.
In these conditions, we inspire you to definitely Make contact with our support staff. The exchange could be ongoing from there, or alternatively, that you are free of charge to ask for a refund.
Exchange restrictions are lame — This is certainly why we’ve Reduce them off. About the ChangeNOW copyright exchange app, the minimal restrictions are about $two with regards to Changenow swap the coin, and the utmost ones simply don’t exist. Create a zillion Bitcoin exchange — it can experience equally as promptly!
When you’re the sufferer of theft so you suspect that stolen resources have already been transferred to your ChangeNOW deposit tackle, you must open a aid ticket and provide us with the subsequent information:
During this exceptional interview our head of PR clarifies what forces force the copyright exchange platform market forward.
As a non-custodial copyright exchange System, we don’t keep your resources. What this means is we will never talk to you to hold your money in any accounts, or your personal keys. With ChangeNOW, you continue to be in comprehensive control more than your electronic assets.
Help you save the deposit address inside your Web3 wallet and utilize it for a handy tool to make instantaneous swaps with your selected asset pair.
After you are content with the small print, click or faucet the “Exchange” button to initiate the transaction. The app will method your ask for and entire the exchange.
This means just that — exchanges of specific trading pairs are carried via our associates. These exchanges usually are not A lot different from regular ChangeNOW exchanges, nonetheless, There are some items you may want to Bear in mind:
In such a scenario, please Get hold of our assistance crew at [e-mail safeguarded]. We're going to do our best to refund you in 24 several hours. Nonetheless, we must alert you that in some incredibly exceptional instances there may be no prospect of getting the money back again.
Your card will have to comply with the requirements of our invest in service provider, Simplex: the card have to be issued by VISA or MasterCard.
If you wish to exchange funds at a fixed price method, the ready time for a deposit is 20 minutes. You should be attentive and mail funds quickly right after producing an exchange.